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Thursday, December 2, 2010

Our IP Free Tracking Pledge: From ClicTale

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December 2010

Hi Carla,

We would like to wish our 50,000+ customers a Happy Holiday Season and thank you for your ongoing support over the past 4+ years. We are continuously improving our service, adding more features and making our UI even easier to use. If you haven't logged in to your ClickTale account for a while, now would be a great time to try it out!


ClickTale's IP Free Tracking Pledge!

At ClickTale, we have always regarded end-user privacy as a top priority, and this past month we have gone one step further to honor that commitment. As of November 21st, ClickTale has stopped storing visitors' IP addresses.

This makes ClickTale the first web analytics solution in the industry to offer such a promise!

But don't worry, this will not inhibit ClickTale's ability to track everything users do within your webpages. Our award winning suite of web analytics reports will work just like they always have, giving you incredible insights into your customers' online behavior, while ensuring that their privacy is 100% secure.

IP Tracking


Drill-Down into "Why" Visitors Don't Convert

Following the successful release of our Conversion Funnels, we are now thrilled to announce the launch of theClickTale Conversion Funnel Drill-Down, an industry first in combining conversion funnels with visitor session playback!

The ClickTale Conversion Funnel Drill-Down is the only web analytics tool to provide both quantitative statisticsAND qualitative behavioral data about your visitors at each funnel step.

Just push play to discover:
  • What causes visitors to abandon your conversion funnel.
  • Which behaviors lead to successful conversions.
  • Which webpage elements hurt the conversion process.
  • Where visitors go when they leave the funnel.
  • Why visitors sometimes return to the funnel and eventually convert.



Conversion funnel Drill Down

If you'd like your site to be featured in future ClickTale newsletters, please see our Customer Showcase.

As always, your input, questions and feedback are important to us. Tell us what you think about our latest innovations, and how ClickTale has helped you improve conversions and online usability. Let us know by contacting us directly, orfollowing us on Twitter Twitter.

We hope you had a good 2010, and wish you and your website a very successful 2011!

Happy Holidays,


The ClickTale Team

ClickTale.com