Today, applications are being driven to help businesses accomplish more: New functions are integrated into existing apps utilizing new technologies such as cloud computing, virtualization, SOA and Web 2.0. Monitoring and managing that environment, and being able to pinpoint performance issues, is challenging, especially when IT has blindspots across the application delivery chain. New strategies are needed to enable companies that depend on business critical applications to thrive.

J.P. Garbani, of Forrester Research, will highlight new research that assesses the complexity in IT operations, both now and in the future. Compuware's Steve Tack will detail a strategic approach that will allow customers to plan and implement a coherent, structured APM framework based on the concept of an APM "Performance Journey."

Attend this free webinar to learn:

• Six key indicators that will reveal your APM problem areas

• How to develop a performance journey roadmap based on five core areas of APM best practices in order to manage and monitor application complexity more efficiently

• How to achieve the following goals:

  • increase productivity while lowering costs

  • maintain and improve service quality

  • adopt new service demand quickly and efficiently

  • align IT goals to meet business needs

• What the future holds for IT operations

Attendees will also receive a complimentary summary of "IT Infrastructure and Operations: The Next Five Years," from Forrester research.