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Tuesday, July 24, 2012

Progressive Marketer Series: Driving Higher Call Center Volume -- A Case Study in Bridging the Marketing and Sales Gap


Target Marketing Group Sponsored Webinar
Progressive Marketer Series:
Driving Higher Call Center Volume -- A Case Study in Bridging the Marketing and Sales Gap


Thursday, August 9, 2012 | 2:00 p.m. ET/11:00 a.m. PT



Shumacher Homes, one of the country's top custom home builders, wanted to optimize their existing Salesforce functionality and communication with their call center, so that reps could engage with a higher volume of leads, earlier in the sales cycle.

In this Webinar, Shumacher and Bluewolf will show how integrating Eloqua and Salesforce with their call center, InContact, improved the lead management process to engage with prospective customers earlier in the sales cycle.
  • Learn the details of how Bluewolf Beyond built a custom trigger within Salesforce that looked at the incoming leads from Eloqua and forwarded them to the call center InContact.
  • See how this program generated increased lead count and doubled call volume to the call center.
  • Sales and marketing alignment insight (and pitfalls) from Bluewolf and Eloqua
The Progressive Marketer Series is designed to help you get better lead quality, increase closed deals and increase the sizes of your deals. Marketing automation leader Eloqua will share steps to lead nurturing success and examples of best-in-class lead nurturing.

Sponsored by Eloqua and Bluewolf

Click here to register today!

Can't make it on August 9th? No problem! All Target Marketing Group webinars are archived for 90 days after the live event. Click here to register and get access to this webinar on-demand.


SPEAKERS
Cynthia BynumCynthia Bynum
Director of Marketing Automation
Bluewolf
CJ AndersonCJ "Chris" AndersonDirector of Information Technology
Schumacher Homes
Mike MartinMike Martin
Field Marketing Manager
Eloqua