As live chat usage among Internet shoppers continues to grow, we've teamed up with the e-tailing group to understand how to make the most of live chat on your website. And we're sharing what we learned in the 5th annual Live Chat Effectiveness Research Report.
Inside you'll learn:
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Best practices in live chat implementation
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What features increase engagement, conversions and satisfaction
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Customer and web visitor preferences for engaging through live chat
Take advantage of the information hidden in shoppers' minds and unlock the secret to conversions.
