Sarasota, FL (PRWEB) December 22, 2010

Protocol Global Solutions today revealed the successful outcome of its third quarter 2010 philanthropic initiative that resulted in U.S. employees clocking nearly 1,000 volunteer hours to help their local homeless shelters and soup kitchens.

"In today's economy, homeless shelters and other services available to the underprivileged are overwhelmed," said Chris Haerich, Vice President of Compliance and head of Protocol's philanthropic efforts. "Our employees wanted to give back to those right in their own communities, those who have experienced firsthand the loss of a job or a home. Our Q3 project gave them the opportunity to do just that."

In Protocol's six North American locations, employee volunteers--including executive management--worked nearly 1,000 hours for numerous organizations ranging from local homeless shelters to the Salvation Army. One location, Protocol's Merritt Island office, also collected four boxes of clothing for their organization, in addition to their volunteer time.

To close out the year of Protocol Global Solutions in Our Communities, the company's philanthropic efforts will include a Q4 canned food drive to help feed those in need at Thanksgiving, as well as a holiday toy drive to benefit local organizations. Visit our website to learn more about our charitable endeavors and partnership opportunities:http://www.protocolglobalsolutions.com/philanthropic.

"We take great pride in our philanthropic programs," said Don Norsworthy, President and CEO. "But these programs would not be successful without the active input and dedication of our employees. We are a thriving and committed community because of them."

About Protocol Global Solutions

Protocol is a single source provider of contact center services, case management and monitoring services, and cutting-edge marketing solutions. From contact center services for customer service, lead generation, customer acquisition and retention to up-sell, cross-sell, and winback campaigns, Protocol helps organizations grow, find, interact with, and retain customers through virtually every channel and touch point. In addition, Protocol proactively adds value to the relationships between its clients and their customers with depth and experience across a diverse range of verticals and services, including strategic and creative program development, leading technology, data analytics, and customized dashboard reporting. Protocol Global Solutions has over 2,200 employees in 8 locations across the U.S. and internationally. Learn more at http://www.protocolglobalsolutions.com.