The channels through which customers communicate with retailers'
customer service teams have expanded. It has never been more important
to tune into this FREE webinar from Retail Online Integration:
'Multichannel Customer Service & Sales for Retailers: Trends,
Innovations and Best Practices.'
Click here and sign up now!
http://event.on24.com/r.htm?e=519336&s=1&k=BA56A78EB180139E952FB662F907730E&partnerref=001Oct17This
live webinar will take place on October 23 at 2:00 p.m. ET. Don't worry
if you can't make it though, because we'll archive it and make it
available on-demand for 90 days, too!
John Ernsberger of
STELLAService and Ross Haskell of Boldchat will expound on the latest
trends, innovations and best practices around customer service &
online sales. Listeners will learn the following:
. the latest stats around multichannel customer service;
. the latest stats around live chat and Twitter-based customer service;
. trends and innovations around multichannel retail customer service & sales;
. best practices around multichannel retail customer service & sales;
. and so much more!
Fast,
friendly, and knowledgeable customer service is an essential
differentiator that can help maintain margins, improve conversions and
keep customers coming back for more.
Register now for this free webinar!
http://event.on24.com/r.htm?e=519336&s=1&k=BA56A78EB180139E952FB662F907730E&partnerref=001Oct17Thanks,
The Retail Online Integration eLearning Team
