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Upcoming  Webinars:  Peter Shankman & Andrea Weckerle | 
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Nice Brands Finish First! 
 
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Wish you had cheerleaders on social media? Do small things that delight your customers, and you'll have thousands. 
HARO founder Peter Shankman shows you how to make customers happier and turn them into evangelists for your brand. 
Join us on April 17th at 2 p.m. ET and learn: 
- Easy ways to make customers and prospects feel special
 
- Real-life examples from brands like Zappos, Pepsi and Amex
 
- Five things you can do right now to be nice and finish first!
 
 
   
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| About the Speaker: | 
 
 
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Peter
 Shankman is a speaker, entrepreneur, author and founder of HARO, a free
 publicity service. He has written and published three books, including 
his April release Nice Companies Finish First. Peter has also spoken internationally on a range of topics from social media to marketing and PR to customer service. | 
 
 
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Next Webinar: Defuse Digital Drama! 
Andrea Weckerle, Author - Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies and Other Jerks | 
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Online
 haters can use social media to tarnish your brand in seconds. How 
vulnerable are you? Discover how to defuse digital drama with Andrea 
Weckerle. Learn to recognize and deal with different threats, stay cool 
during flame wars, silence social screaming matches, and minimize the 
damage to your brand.  
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