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Thursday, July 26, 2012

How an e-commerce company improved customer service and increased revenue.

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How an e-commerce company improved customer service and increased revenue.
Hi Subscriber,
Imagine what it would feel like to show a 65% increase in revenue, show a 100% improved responsiveness to customers, and double your fans on Twitter and Facebook.
According to Gartner, Bonobos men's clothier needed a practical system to manage customer service and support via social media. By establishing a base to engage with customers via social media, the retail clothier was able to extend its marketing efforts into this space and see a 65% increase in revenue. Read about it in this detailed report.
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Get your complimentary copy of the Gartner Case Study: Tackle Customer Service to Expand Marketing Initiatives Using Social CRM